Violence, pepper spray mars Black Friday shopping

NEW YORK (Reuters) - A shopper pepper-sprayed other bargain hunters and robbers shot at customers to steal their Black Friday purchases, marring the start of the U.S. holiday shopping season, according to authorities.

Up to 20 people were injured after a woman used pepper spray at a Walmart in Los Angeles to get an edge on her competitors. In a second incident, off-duty officers in North Carolina used pepper spray to subdue rowdy shoppers waiting for electronics.

A man was in critical but stable condition after being shot by robbers in a parking lot outside a Walmart In San Leandro, California, at 1:50 a.m. (0950 GMT), Sergeant Mike Sobek said.

The man was in a group of men headed for their car after shopping when robbers confronted them and a fight ensued, Sobek said. The man's shopping companions held down one of the robbers until police arrived and took him into custody.

"It doesn't look like they got away with anything. They weren't expecting these guys to fight back," Sobek said.

In Los Angeles, authorities were reviewing security tapes to track down a woman in her 30s who pepper-sprayed a crowd at a Walmart as customers swarmed for Xboxes on sale late Thursday, Los Angeles police Sergeant J. Valle said.

"They were opening a package to try to get some Xboxes from a crate and this lady pepper-sprayed a whole bunch of people in order to gain an advantage over the Xboxes," Valle said.

Black Friday is the busiest day of the year for U.S. stores.

'SENSELESS ACT'

Off-duty police officers working as security for a Walmart in Kinston, North Carolina, used pepper spray to keep anxious shoppers at bay before the start of an electronics sale at midnight on Thursday, authorities said.

The already "rowdy" atmosphere intensified when employees began to bring out pallets of electronic merchandise, Kinston director of public safety Bill Johnson said.

When customers tried to grab merchandise from the pallets before the sale time, the off-duty officers hired as store security guards for the event discharged pepper spray to restore order, Johnson said. One man was arrested for failing to follow officers' orders, he said.

"No one was pepper sprayed in the face," Johnson said, adding that he was unaware of any injuries.

Walmart is the U.S. discount store unit of Wal-Mart Stores Inc. A company spokesman, Greg Rossiter, said violence at a handful of stores marred an otherwise safe start to the holiday shopping season at thousands of Walmart stores.

The San Leandro shooting "was a senseless act of violence and our thoughts and prayers are with the customer and his family during this difficult time," Rossiter said.

In another incident, a woman was shot in the foot by a robber who accosted her in Myrtle Beach, South Carolina, early on Friday demanding her purse as she and companions put their purchases into a car trunk near a Walmart, police said.

The shopper was hospitalized. Her condition was not known.

A Cave Creek, Arizona, Walmart was evacuated and shopping halted temporarily Thursday night after an apparent explosive device was found in an employee break room, Maricopa County Sheriff's Department spokesman Christopher Hegstrom said.

"We sent a robot in," Hegstrom said, adding that the device was removed and the store was reopened after bomb squad dogs were sent through the facility.

In Manhattan, a group of shoppers upset that Hollister's flagship store was not opening at midnight like other locations apparently broke into the store and stole a large quantity of clothing, police said. No arrests have been made in the burglary.

(Reporting by Barbara Goldberg in New York, Harriet McLeod in South Carolina, Joe Rauch in North Carolina, Jessica Wohl and Eric Johnson in Chicago, Aman Ali from Ohio, Mary Slosson in Colorado; Editing by David Bailey and Paul Simao)

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Earlier deals, longer hours woo Friday shoppers

Big crowds on Black Friday can be both a blessing and a curse.

Early signs point to bigger crowds at the nation's malls and stores as retailers like Target and Macy's opened their doors at midnight on the most anticipated shopping day of the year and a few others opened on Thanksgiving Day. Shoppers were mostly peaceful across the country, but a few violent incidents broke out as millions of shoppers rushed into stores and tensions flared.

It started on Thanksgiving, when Los Angeles authorities say 20 people at a local Walmart store suffered minor injuries when a woman used pepper spray to gain a "competitive" shopping advantage shortly after the store opened.

Then, early Friday in Fayetteville, N.C., gunfire erupted at Cross Creek Mall and police say they're looking for the two suspects involved. Separately, police say two women have been injured and a man charged after a fight broke out at an upstate New York Walmart. And a central Florida man is behind bars after a fight broke out at a jewelry counter in Walmart in Kissimmee, Fla.

Later Friday morning, a Phoenix television station KSAZ reported that witnesses say police slammed a grandfather in a Walmart in Buckeye, Ariz., to the ground after he allegedly put a game in his waistband so that he could lift his grandson out of the crowd.

The incidents are the result of two converging trends on Black Friday. The crowds continue to get bigger as retailers offer more incentives and longer hours. At the same time, shoppers are competing for a small group of products, instead of years past when there were several hot items from which they could choose.

"The more the people, the more the occurrences," says Marshal Cohen, chief industry analyst with market research firm The NPD Group.

Indeed, a record number of shoppers are expected to head out to stores across the country this weekend to take advantage of discounts of up to 70 percent. For three days starting on Black Friday, 152 million people are expected shop, up about 10 percent from last year, according to the National Retail Federation.

"I came here for the deals," said Sidiki Traore, 59, from Roosevelt Island, N.Y. who was among about 10,000 people who were standing outside of Macy's store in New York's Herald Square for its midnight opening.

The crowds are good news for retailers, many of which depend on the busy holiday shopping season for up to 40 percent of their annual revenue. To draw in shoppers this year, they pulled out of their bag of tricks. In addition to several retailers opening much earlier than previous years, some began offering to match the prices of competitors and rolling out layaway programs.

Shoppers on Friday, though, say they mostly are being lured into stores by the deals, including discounts of 20 to 60 percent on many items at The Gap and a $400 Asus Transformer 10-inch tablet computer for $249.99 at Best Buy.

After showing up at Best Buy in New York on Wednesday at 3 p.m., Emmanuel Merced, 27, and his brother were the first in line when it opened. On their list was a Sharp 42-inch TV for $199, a PlayStation 3 console with games for $199.99 and wireless headphones for $30. Merced says he likes camping out for Black Friday and he figures he saved 50 percent.

"I like the experience of it," says Merced, who plans to spend $3,000 to $4,000 on gifts this season.

To be sure, not every store was filled to the brim with people looking for deals on Black Friday. With so many major stores opening at midnight, crowds shopped early, staying up late to snag the best deals. That meant there was an unusual lull during the typically bustling pre-dawn hours when stores used to open their doors.

At a Target on Chicago's north side, for instance, crowds were light four hours after the store opened. And door-buster deals, including the typically quick-to-sell out TVs and gaming systems, remained piled up in their boxes. Shoppers pushed carts through mostly empty aisles while thumbing through circulars and employees - some in Santa hats - roamed the store. There was no Christmas music — or any music — playing.

Rebecca Carter, a graduate assistant, began Black Friday shopping at 11 p.m. on Thursday night and left Target around 4 a.m. carrying a bag full of pillows. Carter, who prowls Black Friday deals every year, said crowds were noticeably lighter this year as she and a friend picked up a television set ($180 for a 32-inch TV) and a laptop for $198, along with toys and pajamas.

"It's quiet," she says. "There were all these televisions still there. It was shocking."

It was the first year that Melody Snyder, 34 of Vancouver, Wash. had ventured out for Black Friday. She had braced herself for crowds and mayhem when she got to Walmart at 6 a.m. but was pleasantly surprised when she pulled in the parking lot. She found a number of gifts for her three kids but said she did find the store was sold out of a few of the big sale items, including certain Barbies and other toys she'd considered.

"It was a little intimidating," she said. "Then I got here and thought 'Where is everyone?'"

David Bassuk, managing director of retail at AlixPartners, a consultancy, says retailers are going to have to do a lot of discounting during the holiday shopping season to keep customers coming back.

"Consumers have made it clear that they're only going to spend so much money, and the people who are going to get them to open their wallet first are going to win," he says. "This is a consumer who is smart and well informed but also cash-strapped and cautious."

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Retail writers Mae Anderson and Anne D'Innocenzio are in New York. Sarah Skidmore in Vancouver, Wash., Christina Rexrode in Cary, N.C., Ashley Heher in Chicago and Tamara Lush in St. Petersburg, Fla., contributed to this report.

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Woman pepper sprays other Black Friday shoppers

LOS ANGELES (AP) — A woman trying to improve her chance to buy cheap electronics at a Walmart in a wealthy suburb spewed pepper spray on a crowd of shoppers and 20 people suffered minor injuries, police said Friday.

The attack took place about 10:20 p.m. Thursday shortly after doors opened for the sale at the Walmart in Porter Ranch in the San Fernando Valley.

The store had brought out a crate of discounted Xbox video game players, and a crowd had formed to wait for the unwrapping, when the woman began spraying people "in order to get an advantage," police Sgt. Jose Valle said.

"Faces were red," shopper John Lopez told ABC News Radio. "This one guy was coming up to my wife going, 'Call an ambulance! Call an ambulance!'"

Matthew Lopez, 18, told the Los Angeles Times he heard screaming and yelling.

"Moments later, my throat stung. I was coughing really bad and watering up," he said.

In the aftermath, video showed dozens of shoppers milling around while employees urge them to back up and make room.

It was the only major violence reported at a Southern California store involving Black Friday Thanksgiving holiday sales.

Ten people were slightly injured by the pepper spray and 10 others suffered minor bumps and bruises in the chaos, Valle said. They were treated at the scene.

"People could have gotten trampled," he said. "Good thing there were no small kids."

The woman got away in the confusion, but it was not immediately clear whether she got an Xbox, Valle said.

"Walmart is going through register receipts to see if it was purchased," he said.

The store remained open and those not affected by the pepper spray kept shopping.

"This was an unfortunate situation. We're glad everyone seems to be OK," Walmart said in a statement. "We're working with law enforcement to provide what information we have, such as surveillance video, to assist in their investigation."

The woman could face felony battery charges if she is found, Valle said.

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